Our Methodology 

Management Approach

IT Governance

IT Compliance

Business Architecture

Customer Care

Data Networking

Data Storage

Business Intelligence

Application Maintenance & Support

Training, Professional and Consulting Services

Infrastructure Management

 

Data Networking

PrimeX network administrators will monitor your network infrastructure constantly, ensure that your network functions at its optimum level and that effective performance & capacity planning practices are in place. This involves:

  • Network Performance - Monitor network thresholds, manage and administer network usage effectively. Detect network degradation before it becomes service affecting. Provide visibility of spare capacity and utilization trends.

  • Bandwidth Optimization - In enterprises, bandwidth is being squeezed by massive applications. Add to that a growing number of users, who demand greater availability and faster application and network speeds PrimeX employs best-of-breed caching, Quality of Service (QoS), compression and network monitoring/reporting technologies into a single solution that looks at bandwidth usage in its entirety and makes recommendations on how best to optimize it.

  • Network Devices - Configuration and maintenance of firewalls, load balancers, routers, switches, hubs, etc.

  • Network Security - Ensure network safety & isolate programs that are slowing the system. Free bandwidth for key applications. Understand and trace virus traffic. Engage in security & bug patch notification. Administer firewall up-to-dates.

  • Network Fault- Enabling adequate Optimization of detection, performing root cause analysis, isolation and streamlining of alarms coupled to the problem resolution process. Ensure accurate determination of fault and its location, which results in improved meantime to repair at reduced cost.