Our Methodology 

Management Approach

IT Governance

IT Compliance

Business Architecture

Customer Care

Data Networking

Data Storage

Business Intelligence

Application Maintenance & Support

Training, Professional and Consulting Services

Infrastructure Management

 

Our Methodology

PrimeX Technology’s methodology and approach remains consistent across internal corporate organization and communication and how we address our customer’s business.

Heavily influenced by our ITIL and Six Sigma certified experts, PrimeX Technology provides a systematic and professional approach to the research, development, and implementation of our solutions.  By adopting this approach it offers our customers a huge range of benefits that include:

  • Reduces costs for organization

  • Improves IT services through the use of proven best practice processes

  • Improves customer satisfaction through a more professional approach to service delivery

  • Standards and guidance

  • Improves productivity

  • Improves use of skills and experience


  • Our approach includes the following key elements:

  • Program Management Offices

  • Lean Six Sigma Process Components

  • ITIL Implementation

  • Quality Control

  • Change Request Process

  • Transition Plan